Delete your Blokkit account
Playing Blokkit never needs an account. If you signed in, you can delete your account in either of two ways.
In the app
- Open Blokkit and go to Settings.
- Open Account and tap Delete account.
- Type DELETE to confirm. Your account is deleted at once.
By email
Email blokkit@mycareerocket.com from the address you sign in with and ask us to delete your account. We delete it within 30 days and confirm by email.
What is deleted and what is kept
You can delete your account at any time in the app: Settings → Account → Delete account, then type DELETE. It takes effect at once. Without the app, email blokkit@mycareerocket.com from the address you sign in with and we will delete it within 30 days and confirm by email. Step-by-step instructions are also at https://blokkit.app/delete-account.
- Deleted for good: your account, your email address, your sign-in methods (the fingerprints of your address and of your Apple or Google identifier), any sign-in emails not yet used, your nickname, your leaderboard scores and verified runs, the level stars saved with your account, your cloud save, the device fingerprints linked to your player ID and the log of reinstall restores, and the coins in it (bought coins included; they are not restored).
- Kept, without anything that identifies you: purchase records (the store's receipt reference, product and date) and the coin history of the account. App stores need them to process refunds and chargebacks, and we need them to keep an accurate record of purchases. After deletion they are tied only to a random ID that no email, sign-in or nickname points to, and we keep them for as long as tax law and the app stores' rules require.
- Your devices: every device is signed out. The device you deleted from starts a fresh anonymous game with a new Coin ID; progress saved on a phone stays on that phone until you uninstall the app.
- Playing anonymously: there is no account to delete in the app, so the device fingerprint stays linked to the anonymous player on our server (uninstalling the app does not remove it; that is what lets a reinstall restore your progress). It is erased with the account if you sign in and then delete your account. To delete it, sign in (Settings → Account) and delete your account there; the fingerprint, the restore log and the player's coins and level stars are deleted together.
- Sign-in attempt counters (one-way hashes) expire within an hour and are not linked to your account. If you sign in again later with the same address, you start a new, empty account.
The full details are in the privacy policy.